Return & Refund Policy

✅ Return Eligibility

*You can request a return or exchange within 48 hours of delivery if:

*You received a damaged or defective book

*You received the wrong item

📸 Clear photos are required for verification.

📦 Return Conditions

*The book must be unused

*Original packaging must be intact

❌ Returns for change of mind or personal preference are not accepted.

📝 How to Request a Return

*Email us at dpbooks.store@gmail.com within 48 hours

*Share your order number + clear photos

*Our team will respond within 24 hours

*Follow the return instructions if approved

💸 Refunds & Replacements

*Processed within 5–7 working days after approval

*Refund will be sent via the original payment method

🚚 Return Shipping

*If the issue is from our side → we cover shipping

*Otherwise → customer pays return shipping (PKR 200)

❓ FAQs

Q: Can I return due to change of mind?
No. Returns are only accepted for damaged or incorrect items.

Q: How can I contact you?

Email: dpbooks.store@gmail.com

Call/SMS 
WhatsApp: 

🔒 Our Commitment

If there’s any issue with your order, we will work to resolve it quickly and fairly.